Respect & Kindness

It is expected that all interactions remain kind, courteous, and respectful. The client and therapist deserve to feel welcomed and comfortable for the duration of the treatment and beyond.

Boundaries & Comfort

Massage therapy is a professional health and wellness service. Sexual comments, advances, inappropriate touching, or requests for sexual services are not permitted and will result in termination of services.

Consent & Communication

Your comfort and consent matter. You are encouraged to communicate openly about pressure, positioning, temperature, draping, pain, or anything else that affects your experience. The therapist may also adjust or end a session if necessary.

Appropriate Draping

Professional draping will be maintained throughout the session to protect your privacy and comfort. Clients are expected to remain appropriately draped and follow the therapist’s instructions regarding positioning and clothing.

Arrive Ready to Relax

Good personal hygiene helps create a pleasant experience for everyone. Please arrive clean and ready for your session whenever possible.

Respect Your Appointment Time

Arriving on time allows you to receive the full benefit of your scheduled session. Late arrivals may result in a shortened session while the full appointment fee remains applicable.

Cancellation & No-Show Policy

Appointments cancelled or rescheduled with less than the required notice, as well as missed appointments, may be subject to a cancellation or no-show fee in accordance with the above cancellation policy.

Help Us Keep Everyone Healthy

Clients should disclose relevant health information, injuries, medications, or changes in health that may affect their massage. Please do not attend an appointment if you are contagious or otherwise unwell.

A Safe Space for Everyone

Threatening, abusive, discriminatory, intoxicated, or disruptive behavior will not be tolerated. Avoid use of alcohol, cannabis, or other controlled substances before your appointment. Please notify your therapist of any changes in prescription medications prior to your appointment. The therapist reserves the right to refuse or terminate service when safety or professional boundaries are compromised.

Right to End a Session

The client or therapist may end a session at any time. Refunds or rescheduling is up to the therapist’s discretion. If a client violates these guidelines or engages in inappropriate or unsafe behavior, the session may be terminated immediately and future appointments may be declined.